Frequently Asked Questions
1. What services does SK Network provide?
We specialize in surveillance solutions, including CCTV camera installation, maintenance, and AMC (Annual Maintenance Contracts) across India.
2. How much is the service booking fee?
The booking fee is ₹50. This covers a technician visit to assess your requirements at your location.
3. Is the ₹50 booking fee refundable?
No, the booking fee is non-refundable, even in the case of cancellation or no service order after assessment.
4. What does the technician do during the visit?
The technician will evaluate your surveillance needs, provide expert recommendations, and explain AMC or installation options.
5. Are AMC plans fixed or customizable?
We offer both fixed and customizable AMC plans. You can choose based on the number of cameras, site size, and required services.
6. How can I reschedule or cancel my booking?
You can reschedule by contacting us at least 4 hours before your appointment. Cancellations are allowed but the ₹50 fee remains non-refundable.
7. Which cities or regions do you serve?
We operate Pan India, with our core service hub in Mumbai. Availability in other regions may vary based on technician reach.
8. How do I contact support?
You can reach us via email at support@sknetwork.in or call us at +91 XXXXXXXXXX.